Streamline your Service business - Out in the field and Back in the office

Alchemy Field service is an app-based Mobile Field Service solution, designed to work with your existing ERP or Service Management software (CMMS).
We use the strengths of each Operating System to provide a simple, user-friendly, intuitive interface.
AFS is cloud-based and linked to a structured backend, so your data is always accessible.
We can capture additional data that your current software can’t.

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Our intuitive in-App workflow captures the right information without making things too difficult for your service techs. We let them easily follow the standard life-cycle of a service job:

  • Receive new jobs with notifications

  • View the job address and directions using the native OS map (Apple Maps or Google Maps)

  • Start work, update the Job Safety Assessment and Risk Details, capturing risk images if needed

  • Record onsite time, pausing as needed and adjusting time recorded.

  • Take and store photos at any time

  • Record parts / feedback notes at any time

  • Complete work and adjust hours if needed

  • Capture details of work performed, parts, hours, customer signature

  • Generate service docket and send to office/ customer